Start without an account. Tell us what you are trying to understand, see whether the pathway may fit, then decide whether to create a secure case for human-reviewed coordination.
Navelia coordinates planned care. If symptoms are urgent, contact local emergency services now.
The reviewed pathway
Know what happens before you share a medical record.
The first decision is yours. Identifiable records and external sharing come later, with a secure account and separate consent.
01
Anonymous Fit Check
Broad, non-identifying answers clarify whether planned coordination may be relevant.
02
Secure account & consent
Create a protected case only if you choose to continue; review sharing permissions separately.
03
Records organized
AI may assist with classification and translation drafts. It does not make clinical decisions.
04
Human review & routing
A case manager checks readiness; any hospital or specialist route is confirmed case by case.
Hospital collaboration network
Experienced institutions for complex international care.
Navelia works through an authorized hospital coordination network in China, matching each case with the clinical depth and multidisciplinary pathway it requires.
HFN / 01Shanghai Jiao Tong University School of Medicine Affiliated Ruijin HospitalRuijin Hospital Jiading campus phase II, opened in June 2025. · Image: Ruijin Hospital / The Paper
Shanghai, China · Comprehensive Grade 3A hospital
Shanghai Jiao Tong University School of Medicine Affiliated Ruijin Hospital
Professional strengths
Hematology, endocrinology, and metabolic medicine
Clinical depth
Complex gastrointestinal, pancreatic, and oncology pathways
HFN / 02Huashan Hospital, Fudan UniversityHuashan Hospital West Campus outpatient building, completed in 2018. · Image: Architectural Design & Research Institute of SCUT
HFN / 03Zhongshan Hospital, Fudan UniversityQingpu National Medical Center campus construction progress, March 2026; not yet presented as an open clinical site. · Image: Green Qingpu / Qingpu District Government
HFN / 05Shanghai Ninth People's Hospital, Shanghai Jiao Tong University School of MedicineShanghai Ninth People's Hospital East Campus, opened in March 2026. · Image: Shanghai Ninth People's Hospital / The Paper
Shanghai, China · Comprehensive Grade 3A hospital
Shanghai Ninth People's Hospital, Shanghai Jiao Tong University School of Medicine
A UK oncology case supported from records to follow-up.
This deidentified case shows how Navelia takes responsibility for the practical continuity around hospital care.
A patient in the United Kingdom asked Navelia to help prepare an oncology case for care in China. The team organized the available records, clarified missing materials, prepared a bilingual case brief, coordinated communication with Zhongshan Hospital, and supported the patient through the treatment journey and follow-up communication.
Coordination journey
01
Medical records and treatment history organized into one bilingual case
02
Missing reports identified and prepared before hospital review
03
Hospital communication, scheduling, and arrival steps coordinated
04
Follow-up questions and records kept connected after treatment
Who was responsible
Zhongshan Hospital's clinical team was responsible for medical assessment and treatment. Navelia remained responsible for case preparation, communication, coordination, and continuity.
Published with authorization and deidentified. No name, image, diagnosis subtype, treatment detail, or outcome is disclosed.
“We stay responsible for the clarity and continuity around every coordinated case.”
Our team brings more than 15 years of medical industry experience, combining doctors and nurses from tertiary hospitals with professionals from leading internet and technology companies.
15+ years
Experience across medical services, clinical workflows, international patient coordination, and digital operations.
Clinical team
Doctors and nurses with tertiary-hospital backgrounds support case preparation and medical communication.
Digital operations
Technology and operations specialists keep records, tasks, consent, and updates connected.
A protected continuation
A case workspace that shows the next responsible step.
A secure workspace keeps records, consent, human review, and the next action visible in one place.
Fictional interface previewSAMPLE · NO PATIENT DATA
01
Records
Files received · human completeness review required
02
Consents
Identity and external sharing kept as separate decisions
03
Human review
No hospital routing until readiness is confirmed
Why Navelia
Professional care coordination with a human owner at every step.
Our technology supports the work, while experienced people remain accountable for communication, review, and coordination.
Yes. The first step is record preparation, missing-material review, and specialist pre-review before travel decisions are made.
02What records should I prepare?
Diagnosis summaries, pathology, imaging, labs, discharge records, treatment history, medication list, allergies, and your care goal are useful.
03Will AI make medical decisions for me?
No. AI assists with organization, translation, summarization, and document checks. Human review and licensed physicians remain essential.
04Can Navelia coordinate hospitals and doctors in China?
The service is designed to support hospital communication, specialist pre-review, appointment readiness, interpreter needs, and follow-up coordination.
A private first step
Understand fit before you plan the trip.
The Fit Check asks only broad, non-identifying questions. Navelia is for planned care and does not provide emergency services.