Hospital and clinician
Consultation, tests, procedure or treatment, inpatient items, medicines, follow-up.
What must happen
Requires a current provider estimate.
04 · Costs & planning
Navelia does not publish unapproved prices or insurance claims. A responsible plan separates provider estimates, coordination scope, language support, travel, payment, and follow-up.

Consultation, tests, procedure or treatment, inpatient items, medicines, follow-up.
What must happen
Requires a current provider estimate.
Case preparation, translation coordination, routing, appointment readiness, journey support.
What must happen
Pricing policy is not approved for public publication.
Record translation, on-site or remote interpreting, specialist language needs.
What must happen
Scope and payer must be written.
Overseas-care exclusions, pre-authorization, reimbursement, direct billing, evacuation coverage.
What must happen
Confirm directly with the insurer in writing.
Visa, flights, lodging, local transport, accessibility, companion, recovery stay.
What must happen
Not included unless explicitly stated.
Discharge records, medication supply, local clinician review, complications, remote questions.
What must happen
Plan before leaving home.
Sequence
Organize records and the decision question
Confirm an appropriate current review route
Receive written scope and estimate dependencies
Confirm interpreter, visa, mobility, stay, and companion needs
Discuss travel fitness and continuity with the patient's own clinician
Book only after clinical and operational details are confirmed
A general Navelia fee schedule is not currently published. Before paying or booking non-refundable travel, obtain a written case-specific scope covering fees, inclusions, exclusions, payment, cancellation, and timing.