Write down the decision you want help with
For example: I want to know which records to prepare, how to compare specialist appointments and costs, or how to arrange follow-up after care in China.
Planning care in China from Italy
Prepare records, language needs, payment questions and travel confirmations before deciding about a planned review or care in China from Italy.
Free needs discussionExplore practical patient guides
Make your first conversation useful
Have the clinical question, report dates and provider names ready. Tell the team which documents are in your FSE, which have been requested separately and what language you prefer for the call.
Keep a short planning note ready
Note your city, preferred language, contact times, possible appointment dates and which reports you have or have requested. Send medical files through the secure case channel.
Where to request your records
Check your Fascicolo Sanitario Elettronico (FSE) for available reports and discharge letters. Use it to make a document list, then contact the hospital or clinic for anything missing.
Collect specialist reports (referti), discharge letters (lettere di dimissione) and current prescriptions.
Ask the hospital for the relevant cartella clinica and procedure records.
Request the original imaging study and radiology report from the imaging provider.
Keep the Italian originals and agree which documents need translation for the receiving team.
Set out payment and travel arrangements
Ask your regional health authority and private insurer about authorization and reimbursement for the specific proposed service in China. Keep the written decision, hospital estimate and separate travel costs in one budget.
Get an itemized hospital estimate with currency, expiry date and payee.
Keep the insurer’s written response, your own payment share and the claim-document list together.
Put appointment dates, length of stay, language and companion needs on one itinerary.
Discuss the itinerary, travel preparation and medicines with your usual clinician.
Check passport, entry-document and medicine requirements before booking.
A preparation example
A fictional example for orientation, not a patient story or clinical recommendation.
- Situation
- A patient is considering a planned review, but has not decided to travel.
- What is missing
- The available summaries do not include all original reports, the current medicine list or clear payment assumptions.
- Coordination next step
- Request the missing source documents, agree the review question and obtain a written scope before buying a service or booking travel.
Arrange care after you return
Arrange a contact with your medico di base or usual specialist for your return. Take home the discharge letter, procedure details, medicine list and any pending-result instructions.
Useful links for records and travel
Use these links when requesting records, preparing insurance questions and arranging travel documents.
Updated: · Editorial and review information · Contact the team
Questions before starting
What should I prepare for the first conversation?
Have the clinical question, report dates and provider names ready. Tell the team which documents are in your FSE, which have been requested separately and what language you prefer for the call.
Can I start while some records are still missing?
Make a list of the reports you have, the missing items and the providers you have contacted. Start with the question you want answered, then use the receiving team’s checklist to complete the packet before clinical review.
How should I prepare for insurance and self-payment?
Ask your regional health authority and private insurer about authorization and reimbursement for the specific proposed service in China. Keep the written decision, hospital estimate and separate travel costs in one budget.
How do I connect this with care at home?
Arrange a contact with your medico di base or usual specialist for your return. Take home the discharge letter, procedure details, medicine list and any pending-result instructions.
Start with a free needs discussion
Tell us what you want to understand. You can begin without sending your medical records through a public form.