Write down the decision you want help with
For example: I want to know which records to prepare, how to compare specialist appointments and costs, or how to arrange follow-up after care in China.
Prepare NHS and private records, imaging, medication documents, insurance questions, and a planned China specialist request from the UK.
Prepare my caseExplore practical patient guides

Bring a short care timeline and list the NHS and private providers involved. Give your preferred call times with the date and UK time zone, and identify the decision you want the consultation to help you make.
For example: I want to know which records to prepare, how to compare specialist appointments and costs, or how to arrange follow-up after care in China.
Note your city, preferred language, contact times, possible appointment dates and which reports you have or have requested. Send medical files through the secure case channel.
Make a separate list for GP, NHS hospital and private-provider records. Request each part from the organisation that holds it, so the receiving team can follow your care across providers.
Ask your GP practice for the relevant history, current medicines and referral information.
Contact the hospital records team for specialist letters, discharge summaries and procedure reports.
Request the original imaging study and report from the hospital or imaging provider.
State whether your records are from England, Scotland, Wales or Northern Ireland when asking about the request process.
Tell your insurer that the purpose of the trip is planned treatment in China. Ask separately about the planned procedure, complications, medical evacuation and existing conditions. Keep any funding or authorization decision with the provider estimate.
Get an itemized hospital estimate with currency, expiry date and payee.
Keep the insurer’s written response, your own payment share and the claim-document list together.
Put appointment dates, length of stay, language and companion needs on one itinerary.
Discuss the itinerary, travel preparation and medicines with your usual clinician.
Check passport, entry-document and medicine requirements before booking.
This is a constructed educational example. It does not describe a real patient and is not a testimonial, recommendation, or outcome claim.
Discuss aftercare with your GP or usual specialist before travelling. Ask which discharge reports, medicine changes and follow-up recommendations they need, and how to arrange your next appointment.
Use these links when requesting records, preparing insurance questions and arranging travel documents.
Updated: · Editorial and review information · Contact the team
Bring a short care timeline and list the NHS and private providers involved. Give your preferred call times with the date and UK time zone, and identify the decision you want the consultation to help you make.
Make a list of the reports you have, the missing items and the providers you have contacted. Start with the question you want answered, then use the receiving team’s checklist to complete the packet before clinical review.
Tell your insurer that the purpose of the trip is planned treatment in China. Ask separately about the planned procedure, complications, medical evacuation and existing conditions. Keep any funding or authorization decision with the provider estimate.
Discuss aftercare with your GP or usual specialist before travelling. Ask which discharge reports, medicine changes and follow-up recommendations they need, and how to arrange your next appointment.
Build one dated inventory of GP, NHS trust, private provider, imaging, and medication records before requesting review.